How Review Revamp collects, uses and protects your information.
Last updated: 6 September 2026
This Privacy Notice for Neftali Ortiz LLC, doing business as Review Revamp (“we,” “us,” or “our”), describes how and why we collect, store, use and share (“process”) your personal information when you use our services (the “Services”). This includes when you:
If you have questions about this notice, contact us at neftaliortiz58@gmail.com.
We collect the personal information you voluntarily provide, which may include:
When you visit the Site we automatically collect limited technical information, including your IP address, browser and device type, referring page, and how you interact with the Site. This is used for security and to understand how the Site is performing.
If you are a client, you may provide us with contact information for your own customers so that we can send review requests on your behalf. You are the controller of that information; we process it only on your instructions and only to provide the Services.
Clients represent and warrant that they have obtained all consents required by law to contact those individuals by SMS and email. We do not independently verify how a client obtained their customer list, and we rely on the client’s representation that it was collected lawfully.
Payments are processed by Stripe. We do not store full payment card numbers. Stripe’s handling of your data is governed by its own privacy policy at stripe.com/privacy.
We process personal information in order to:
We may use a client’s business name, logo, publicly available reviews, and general results such as increased review volume in case studies and marketing materials. If you would prefer not to be featured, email neftaliortiz58@gmail.com.
We process personal information where we have a valid legal basis to do so, namely:
You may withdraw consent at any time. Withdrawing consent does not affect processing carried out before you withdrew it.
We share personal information only with service providers who help us run the business, and only to the extent needed for them to perform their function. These currently include:
We do not sell personal information, and we do not share it with third parties for their own marketing purposes.
We may disclose information if required by law, court order or a valid request from a public authority, or to protect our rights, safety, or property. If our business is merged, acquired or sold, personal information may be transferred as part of that transaction; we will notify you before it becomes subject to a different privacy notice.
Reviews are hosted by the platforms on which they are left, such as Google. Those platforms operate independently and may remove or modify reviews at their discretion. We cannot guarantee the visibility or permanence of any review.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. This applies to all information collected through our website forms and through the SMS programme.
We only send text messages to people who have given express written consent. On our website, that consent is given by entering a mobile number and ticking an unticked box that states the number will receive a sample text message and occasional marketing texts from Review Revamp, that consent is not a condition of purchase, and that the person may reply STOP to opt out.
When you give consent we record the date and time, the phone number, your IP address, and the exact wording of the consent language you agreed to. We keep this record so that we can demonstrate consent if a carrier or regulator asks.
Messages relate to the sample review request you asked for, our services, appointment reminders, and occasional marketing. Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out. You will receive one confirmation message and then no further texts. Reply HELP for help, or contact us at neftaliortiz58@gmail.com or (630) 337-4274.
Where we send review requests to a client’s customers, we act as a service provider to that client. The client is responsible for obtaining consent from its own customers. Those customers may opt out by replying STOP, and we honour that opt-out immediately.
Our website uses a minimal amount of browser storage. Specifically, we store a single value in your browser to remember that you have already been shown our sample-request popup, so that you are not shown it repeatedly.
We do not use advertising cookies or cross-site tracking on our website. Our booking calendar is provided by GoHighLevel and may set its own cookies; that is governed by their privacy policy.
We use AI tools to help draft review responses and marketing content. Content produced by those tools is reviewed by a person before it is published on your behalf. We do not use your customer contact data to train third-party AI models.
We keep personal information for as long as necessary to provide the Services, to comply with our legal obligations, to resolve disputes and to enforce our agreements.
You may ask us to permanently delete your data at any time, subject to any records we are legally required to retain. Data may persist in routine backups for a limited period after deletion.
We use reasonable technical and organisational measures to protect personal information, including encryption in transit, access controls, and limiting access to the people who need it. Our vendors are established providers with their own security programmes.
No system can be guaranteed completely secure. You transmit information to us at your own risk, and you should only access our Services within a secure environment.
Our Services are intended for businesses and for individuals aged 18 or over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly. If you believe we may have such data, contact us.
Depending on where you live, you may have the right to:
To make a request, email neftaliortiz58@gmail.com. We may need to verify your identity before we act. We will respond within the time required by applicable law.
If you are a customer of one of our clients and want your data removed, contact that business directly, as they control it. You may also contact us and we will pass the request on and stop messaging you.
Residents of California, Colorado, Connecticut, Utah, Virginia, Texas and other states with comprehensive privacy laws may have specific rights to access, correct, delete and obtain a copy of their personal information, and to opt out of the sale or sharing of personal information and of targeted advertising.
We do not sell personal information, we do not share it for cross-context behavioural advertising, and we do not use it for targeted advertising. There is therefore nothing for you to opt out of in those categories.
California residents may also request details of the categories of personal information we have collected and disclosed. To exercise any of these rights, contact us using the details below. You may designate an authorised agent to make a request on your behalf; we will require proof of that authorisation.
Most browsers include a Do Not Track feature. No uniform standard for recognising and implementing Do Not Track signals has been finalised, so we do not currently respond to them. If a standard is adopted in future, we will update this notice.
We may update this Privacy Notice from time to time. The updated version will be indicated by a revised “Last updated” date and takes effect as soon as it is posted. If we make material changes, we will notify you either by prominently posting a notice or by contacting you directly. We encourage you to review this notice periodically.
If you have questions or comments about this notice, or wish to exercise any of your rights, contact us at:
Neftali Ortiz LLC d/b/a Review Revamp
304 S Mars Ave, Unit B, Clearwater, FL [ZIP]
United States
Phone: (630) 337-4274
Email: neftaliortiz58@gmail.com
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